Exec Housekeeper | Rose Wood

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you. Rosewood Amsterdam is currently seeking an Executive Housekeeper.

Responsible for the operations of all Housekeeping and Laundry operations including management of any outside contracts. Other responsibilities include the choosing and handling of uniforms in coordination with the Laundry Manager / Supervisor and the Rooms Division and F&B.

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Establish and maintain the ultimate of cleanliness and institute work rules to accomplish same.
• Coordinate with Talent & Culture in establishing training methods and procedures for development of associates.
• Develop working schedules to meet peak end stock periods and always remain within the labor low requirements.
• Keep a close liaison with Front Office to ascertain and meet anticipated guest check-in and check-out.
• Provide daily inspector of all areas to provide hotel standards and address necessary orders to correct shortcomings.
• Meet regularly with Director of Engineering to ensure smooth flow of repair work. Meet regularly with Director of F&B to ensure smooth operation / changes in outlets 
• Keep good room and F&B linen inventory and assist with control of such.
• Prepare annual Housekeeping (FF&E) and Operating Equipment Budget in consultation with Management. 
• Prepare annual Uniform Budget and controls maintenance and issuance of uniforms.
• Meet with salesmen or outside consultants in order to keep informed of development and be updated on all new and/or improved chemicals.
• Work closely with Managing Director/ Director of Rooms in order to keep expenses within monthly forecast.
• Work closely with Purchasing Agent to ensure regular purchase and flow of supply and to keep a close supervision on Housekeeping storeroom inventories.
• Keep a close control of all supplies, making sure that we requisition on a timely basis so as not to disrupt the work flow.
• Keep a good control of the night contracted cleaning company in all areas.
• Maintain all linen closets in good standing.
• Make recommendations to management for modernization of equipment and chemicals.
• Oversee the running of Laundry department and quality control of all materials.
• Ensure the availability of correct guestroom linen and food and beverage linen at all times.
• Attend specified hotel meetings.
• Keep in compliance with all OSHA regulations.
• Hold regular staff meetings.
• Keeping good control of department equipment , iPad etc. 
• Ensure that all associates are correctly attired and show a positive attitude always.
• Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.
• All other duties as required by DOR /MD . 
• Establish and maintain the ultimate of cleanliness and institute work rules to accomplish same.
• Coordinate with Human Resources in establishing training methods and procedures for development of associates.
• Develop working schedules to meet peak end stock periods and always remain within the labor low requirements.
• Maintain a close payroll control.
• Keep in compliance with all OSHA regulations.
• Hold regular staff meetings.
• Keeping good control of department keys, beeper and radio.
• Ensure that all associates are correctly attired and show a positive attitude always.
• Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.
• All other duties as required.

• Experience as an Executive Housekeeper/Head Butler for a luxury or ultra-luxury hotel.
• Education: College degree.
• Must be able to speak in English and Dutch. Any other language is a bonus. 
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment.
• A valid work permit for the Netherlands is required to be considered for this role.