Director of Event Operations | Rose Wood

Job Description

Essential Duties and Responsibilities

  • Responsible for the management of all aspects of the banquet operations and services in accordance with hotel standards
  • Ensure brand standards and sequence of service components are executed with precision
  • Provide leadership and direction in the execution and measurement of guest satisfaction to ensure continued growth and profitability
  • Prepare, recommend and manage the department annual budgets, forecasts, marketing plans and objectives
  • Monitor and manage a team of food and beverage professionals, provide supervision and professional development, counselling and coaching


  • Minimum 7 years’ relevant working experience in a sizeable luxury hotel, with at least 2 years in banquet operations
  • Proven managerial abilities in people management, strategic planning and decision making
  • Possess strong interpersonal and problem solving abilities
  • Strong sense in business acumen and food & beverage market trends
  • High standards of professional manner with exceptional communication and presentation skills