Director of Event Operations | Rose Wood

Job Description

Essential Duties and Responsibilities

• Responsible for the management of all aspects of the banquet operations and services in accordance with hotel standards
• Ensure brand standards and sequence of service components are executed with precision
• Provide leadership and direction in the execution and measurement of guest satisfaction to ensure continued growth and profitability
• Prepare, recommend and manage the department annual budgets, forecasts, marketing plans and objectives
• Monitor and manage a team of food and beverage professionals, provide supervision and professional development, counselling and coaching

Requirements

• Minimum 7 years’ relevant working experience in a sizeable luxury hotel, with at least 2 years in banquet operations
• Proven managerial abilities in people management, strategic planning and decision making
• Possess strong interpersonal and problem solving abilities
• Strong sense in business acumen and food & beverage market trends
• High standards of professional manner with exceptional communication and presentation skills