Design Manager – Full Service Brands | Hilton Corporate

Job Description

***This role is based at our corporate office in McLean, VA***

This is your chance to be part of an in-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton’s unique brands! As a Design Manager – Full Service Brands, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio. On the Global Design Services team reporting to the Senior Director of Design, you will be responsible for the interior design review and approval of new build and renovation projects for Hilton Full Service and Lifestyle Collection Brand properties in the US & Canada.

 
HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Lead the ongoing evaluation and evolution of the Brand Narrative, D&C Standards, Brand Attributes, and brand/design initiatives for each Full Service Brand.
• Generate project evaluation protocols, including the development of program, planning, and design review due-diligence initiatives.
• Oversee the design review of new build and renovation projects across the US & Canada.
• Manage the Design Approval process through the standard phases of Conceptual Design, Schematic Design, Design Development, and Construction Documents/Specifications.  Review design presentations, construction drawings, and specification submittals for compliance with GDS and brand standards and compose written recommendations or approvals for internal and external distribution or record.
• Receive digital and hard copy submittals and implement the process of accurate log maintenance, design review, and safe record storage.
• Track active projects to ensure we are ahead of the curve, monitoring the progress of incoming and ongoing design projects. Maintain project journal noting the status of priority projects over time for on-demand reporting and presentation to the GDS VP, GDS SVP, or Global Brand Head.
• Maintain the design website with the external webhost company, including the evaluation of functionality, effectiveness, and user-friendly interface. Help develop content materials and tools for ongoing site improvement.
• Develop resource documents to streamline processes and guide consistency across the portfolio while refining the Brand Design & Construction Standards to reflect new materials and methods.

How you will collaborate with others:

• Create GDS Design Initiatives, Brand Narratives, and Design and Construction Standards with the Brand, Development, and Technical Services Teams.
• Build positive partnerships with both internal and third-party partners such as owners, developers, and design consultants to promote our dynamic approach relative to planning and operational efficiencies.
• Guide consultants of Managed/Franchised hotel owners and hotel GMs through the process of online project registration, design submittals (both electronic and physical), issuance of design review documents, design re-submittals, and eventual issuance of formal design approval letter.
• Assist in the communications and follow-up with Brand Management teams to resolve outstanding issues.

What projects you will take ownership of:

• Lead project evaluations in the North American Region (USA & Canada) that are critical for design, brand, and technical reviews to achieve Global Design Services (GDS) approvals for conversion, renovation, and newly constructed properties.
• Contact owners and their design consultants of select projects to support entry into the major design awards programs. You will identify and track projects that merit entry into Design Awards Programs and help produce the GDS End-of-Year presentations. 

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• Eight (8) years of experience as a professional design consultant
• Two (2) years of dedicated Hotel brand design management experience
• Two (2) years of project management and stakeholder management experience

It would be useful if you have:

• Five (5) years of experience working in the Hospitality Design Industry, within the Full Service or Luxury Sector
• Current Licensed Architect or Current Registered Interior Designer
• Experience with Adobe Suite (Acrobat Pro, Photoshop, InDesign, Illustrator)
• Prior work with Sketch-up, AutoCAD, or other 3D visualization software

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.