Cocktail Attendant – High Limit Lounge – Aria | MGM Resorts International
Job Description
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The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB
It is the primary responsibility of the Service Attendant to expedite guests' drink orders and provide beverage and bus service. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.
STARTING PAY RATE: $13.99 plus tips
THE DAY-TO-DAY
- Take order, serve food and drinks efficiently and accurately in work area as applicable
- Place order, garnish and serve cocktails to guests
- Collect money, while following all proper cash handling and comp procedures
- Answer telephone in service areas and direct calls where necessary
- Maintain cleanliness and stock of assigned areas, side stations and tables
- Promote and maintain the highest level of service to all guests while staying alert to their needs and respond effectively to guest inquiries
- Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
REQUIRED
- High School Diploma, GED or equivalent
- Age 21+
WHAT WILL MAKE YOU STANDOUT
- 1+ Years of Prior Cocktail and guest service experience
- Fine dining experience
- Previous high-limit experience
THE IDEAL CANDIDATE
- Knowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
- Knowledgeable of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines
- Knowledge of health, safety and sanitation regulations
- Ability to multi-task and work well in a fast paced, team-oriented environment
- Knowledgeable of computers and Point of Sale (POS) systems
- Able to effectively communicate in English, in both written and verbal forms
- Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
