Catering Manager | Four Season

Job Description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown’s entertainment district, just steps away from our most recognizable landmark the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.

About Four Seasons Hotels and Resorts 

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company#39;s guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world. 

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown#39;s entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis. 

About the Catering Manager

We currently have an opportunity for a Catering Manager to join the Four Seasons Hotel St. Louis.  This is responsible for

1. Actively solicit new business and respond to inquiries with the intention of confirming profitable corporate catering events business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.

2. Assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit.

3. Conduct property tours and entertain planners of meetings, social events.

4. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.

5. Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.

7. Keep Director of Catering promptly and fully informed of all matters so prompt corrective action can be taken where appropriate.

8. Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.

9. Respond according to the crisis management plan to any resort emergency or safety situation.

10. Assist with all guest inquires within the Sales, Marketing and Conference Services Department, including assistance walk-in site inspections.

11. Be fully versed in the facilities and capabilities of the hotels competitive set. Maintain a visible presence in the community through involvement with Industry associations.

What we are looking for

• Excellent reading, writing and oral proficiency in the English language
• Strong selling and interpersonal skills
• High level of creativity
• Attention to detail
• Ability to handle multiple tasks and make decisions in a fast paced client driven environment
• Ability to work long and irregular hours, weekends and evenings

What we are offering you

Four Seasons believes in offering the best to the best when it comes to employee benefits!

*Lucrative salary!

*Excellent benefits package that includes Medical, Dental, Vision and 401K with employer matching all starting at 30 days!

*Time off plans starting at day of hire!

*An opportunity to be a part of a cohesive team in an inclusive work environment!
*Complimentary and discounted hotel stays around the world!

*Wellbeing and mental health initiatives and focused company!

*Embracement and promotion of diversity in our workplace!

*Complimentary employee meals and beverages!

*Tuition reimbursement!

Learn more about what it is like to work at Four Seasons-visit us 

https//www.fourseasons.com/stlouis/
https//www.fourseasons.com/careers/
https//www.linkedin.com/company/four-seasons-hotels-and-resorts
https//www.facebook.com/FourSeasonsJobs
https//twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https//eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf