Caruso’s – Server Assistant | Rose Wood
Job Description
Overview: The Server Assistant will provide refined, luxurious service & guest satisfaction according to the property standards. Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Assist in the maintenance of the restaurant area and equipment. Maintain luxury service standards.
Essential Responsibilities:
- Utilizes proper food handling and food service techniques.
- Takes food and beverage orders in a friendly and timely manner and ensures accurate entry and delivery.
- Meets guest and Company service standards at all times.
- Maintains knowledge of all specials and general descriptions of all food items and explains to guests.
- Totals guest bills, presents them to guests in a timely manner, and obtains full payment along with appropriate paperwork, such as signed credit card slips.
- Ensures tables are well maintained at all times.
- Practices all safety and loss prevention procedures.
- Sets up and cleans the Dining Room while maintaining or exceeding hospitality and service standards.
- Exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.
- Attend all in-services as required.
- Other duties as assigned
Qualifications:
- At least two years of previous experience working as a food server in a fine dining restaurant or a luxury environment
- Excellent Written, Verbal, and group presentation communication skills
- Ability to effectively interact with individuals or small groups of people
- Knowledge of Cuisine (Menu)
- Basic knowledge of wine and liquor, including wine service techniques
- At least 21 years of age to pour alcohol.
- Must have a flexible schedule which requires days, nights, weekends, holidays
Education: High school diploma.
Licenses and Certificates:
- Food Handling Certification is required.
- Responsible Beverage Service Certification & Alcohol Beverage Control (ABC) server ID is required.
The pay scale for this position is $15.50/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.
