Bell Person – Front Services – Luxor | MGM Resorts International

Front Desk
Las Vegas, New Mexico, United States
May 4, 2024
Part Time

Job Description

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After you’ve completed these steps, come back to this application page and you’re ready to apply!

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain the Human Race.

PRIMARY PURPOSE:

As a Bell Person, you will set the stage for guest experience with your welcoming smile and service.  By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

THE DAY-TO-DAY:

  • Smile and greet, warmly interact with, and assist guests and hotel staff in a professional manner.

  • Maintain a positive attitude and outgoing personality, demeanor and professional appearance.

  • Provide a high level of guest service to all guests and co-workers which are aligned and guided by the Company's and Property’s core service standards and brand attributes in order to provide defining moments at every opportunity.

  • Collect, transport, deliver, and store luggage and guest items.

  • Assist with group deliveries, group baggage, and various amenities.

  • Orient guests to guest room and property.

  • Complete applicable documentation, tickets, and other bell related forms

  • Make and receive phone calls requesting information, services and deliveries.

  • Perform other job-related duties as requested.

A GREAT CANDIDATE:

  • Preferably has six (6) months guest service experience in a similar environment.

  • Demonstrates a positive attitude, outgoing personality, and impeccable appearance standard.

  • Is knowledgeable of various hotel systems such as Opera, HotSOS, GoConcierge, VIPr, Autocab, Autobells, CVPS, and others.

  • Is knowledgeable of handheld mobile application devices.

  • Is able to effectively communicate in English, in both written and verbal forms.

  • Has basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine.

  • Has excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

  • Maintains a professional, neat and well-groomed appearance adhering to company standards.

MINIMUM REQUIREMENTS: 

  • Work varied shifts, to include weekends and holidays.

 THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally.

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

  • Free meals in our employee dining room.

  • Free parking on and off shift.

  • Healthcare, financial, and time off benefits.

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!

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