Bell Captain | Accor

Job Description

Swissôtel Sydney boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business and leisure traveller. Our facilities include the award-winning spa centre Spa and Sport, refurbished heritage-listed ballroom seating up to 400 people, a restaurant and a luxurious new bar located in the heart of the Sydney CBD – Arches on Market Street 

Swissôtel Sydney, part of Accor’s international network, have a vacant position within the Porter and Concierge department as Full Time Bell Captain.  

About the role:

• Meeting and greeting all guests  at most courteous and efficient service

• Have a detailed knowledge of what’s on in Sydney and its surrounds including transport and movements 

• Promote facilities and venues to generate additional spend towards hotel’s total revenue targets

• Exceptional customer service goes without saying

• Immaculate presentation is a must and monitoring the team is essential

• A problem solver with the capability to turn challenges into opportunities

• Flexibility to work rotation roster including weekend and public holidays

Full NSW Drivers Licence, both Automatic and Manual

About You:

– At least 2 years of  relevant experience 

– Your behavioural qualities include being customer focused, proactive, with a can do attitude, professional, a story teller, collaborative, culturally aware and autonomous 

– You are a confident and accountable Concierge Bell Captain, have an eye for detail, are reliable and have great integrity. 

-Ability to work on rotation roster including weekend and Public Holidays.

-Have full time work right in Australia.