Banquet Assistant Food and Beverage Manager – Embassy Suites Dorado del Mar Beach Resort | Embassy Suites by Hilton

Job Description

The Embassy Suites Dorado del Mar Beach Resort is looking for their next Assistant Food and Beverage Manager to join their Food and Beverage team. Ideal candidates have experience in a leadership role overseeing banquet operations.

Embassy Suites Dorado del Mar Beach Resort’s private beachfront rests on Puerto Rico’s northern coast, looking out over the Atlantic Ocean, 10 minutes away from Manuel Morales Beach and central San Juan is 21 miles from the door. Relax in our outdoor lagoon-style pool with ocean views, and join us for made-to-order breakfast and complimentary evening receptions.

Shift Pattern: Full Availability

Pay Rate: $32,000 annually (plus tips)

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel
  • Access to your pay when you need it through DailyPay
  • Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount!
  • Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • Flexible shifts and days off
  • Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
  • Mental health resources including free counseling through our Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. Specifically this position will oversee banquet operations. An Assistant Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Oversee operations of Food and Beverage outlets
  • Maintain exceptional levels of customer service
  • Recruit, manage, train, and develop the team
  • Assist with annual and mid-year appraisals with team members under your responsibility
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines
  • Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Develop menus with other members of Food and Beverage team
  • Accountable for monthly stock takes
  • Incentivise team members to maximize sales and revenue
  • Deputise for the Food and Beverage manager in their absence
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

An Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous Food and Beverage Management or Supervisory experience
  • Knowledge of Financial Systems
  • Flexibility to respond to a range of work situations
  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations
  • Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Willingness to develop team members and self
  • Degree in Relevant Area

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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