Associate- FB Service | VOCO Hotels

Job Description

  1. Punctual in attendance to check station is fully equipped to render service to guests
  2. Ensures and maintains the highest quality standards of operation and service in accordance with hotel policy and procedures
  3. Recommends to promote up selling and take order from the guest, follows up and ensure that this is carried out to the last detail
  4. Coordinates with staff in the assigned station as well as with other Associates
  5. Guest satisfaction must always be checked and any problems encountered must be relayed to outlet or station in charge
  6. Coordinates with Kitchen and Bar with regard to menus, wines, buffet, out-of-stock items and other significant details that are important to the outlet
  7. Responsible in settling House Accounts, Room Charges, Officers Checks, Cash and Credit Card Payments and City Ledgers in Micros as well as the remittance of Cash and Cash Floats at the end of each shift
  8. Performs other duties as required by the Outlet Supervisor/Captain or Manager
  9. To carry out any other reasonable tasks requested by your supervisor or department head or management
  10. Read, understand and implement the relevant sections of the FLS Policy
  11. Make careful use of safety equipment, such as gloves, goggles, aprons, overalls, shoes etc. and return safety equipment to its designated storage area after use
  12. Take reasonable care when storing, handling and using chemicals and dangerous substances, lifting and carrying and using or cleaning dangerous work equipment, including machines
  1. Punctual in attendance to check station is fully equipped to render service to guests
  2. Ensures and maintains the highest quality standards of operation and service in accordance with hotel policy and procedures
  3. Recommends to promote up selling and take order from the guest, follows up and ensure that this is carried out to the last detail
  4. Coordinates with staff in the assigned station as well as with other Associates
  5. Guest satisfaction must always be checked and any problems encountered must be relayed to outlet or station in charge
  6. Coordinates with Kitchen and Bar with regard to menus, wines, buffet, out-of-stock items and other significant details that are important to the outlet
  7. Responsible in settling House Accounts, Room Charges, Officers Checks, Cash and Credit Card Payments and City Ledgers in Micros as well as the remittance of Cash and Cash Floats at the end of each shift
  8. Performs other duties as required by the Outlet Supervisor/Captain or Manager
  9. To carry out any other reasonable tasks requested by your supervisor or department head or management
  10. Read, understand and implement the relevant sections of the FLS Policy
  11. Make careful use of safety equipment, such as gloves, goggles, aprons, overalls, shoes etc. and return safety equipment to its designated storage area after use
  12. Take reasonable care when storing, handling and using chemicals and dangerous substances, lifting and carrying and using or cleaning dangerous work equipment, including machines

Location