Assistant Restaurant Manager | Rose Wood
Job Description
Essential duties and responsibilities
- Assist the Restaurant Manager to oversee the day-to-day operations of the outlet to achieve customer service and financial goals
- Deliver unprecedented personalization. Offer discreet recognition. Connect with guests’ passions and create memorable experiences
- Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactory
- Train associates on order taking, menu knowledge, proper selling and techniques
- Maintain constant supervision of associates regards to performance, product knowledge and grooming
Requirements
- Minimum 4 years’ relevant working experience in restaurant, with at least 2 years in similar capacity
- Proven managerial abilities in people management, strategic planning and decision making
- Possess strong interpersonal and problem solving abilities
- Strong sense in business acumen and food & beverage market trends
- High standards of professional manner with exceptional communication and presentation skills
