Assistant Restaurant Manager | Rose Wood

December 12, 2023

Job Description

Begin Your Rosewood Journey
We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.
The Carlyle, A Rosewood Hotel is looking for an Assistant Restaurant Manager.
The Assistant Restaurant Manager is responsible for managing the daily operations of our restaurant, development and performance management of employees, ensure that guests are satisfied with their dining experience, with brand clarity and integrity is always maintained.
The Assistant Manager reports to the General Manager of the restaurant.
• Direct day-to-day staffing requirement, plan and assign work, and establish performance and development goals for team members.
• Provides mentoring, coaching, training and regular feedback to improve team member performance.
• Analyses guest feedback and satisfaction and identify ways to deliver Relationship Hospitality, exceeding expectations.
• Participates in and maintains the marketing of food and beverage marketing programs and promotions for the Restaurant and Bar by working collaboratively with the Restaurant General Manager
• Manage daily reservations and guests’ special requests
• Plans and oversees menu changes / updates and enhancements as appropriate
• Scheduling and payroll
• Manages day to day expenses and drives revenue opportunities
• Educates and trains all team members in compliance with Forbes, LQA and Rosewood Brand and operating standards
• Supports and assists where required all Food and Beverage Operations.
• Minimum of one-year management experience in a luxury hotel or independent restaurant in a similar position
• Knowledge of Restaurant and Bar operations
• In depth food and beverage product knowledge
• Understanding of LQA/Forbes standards
• Familiarity with restaurant management software, OpenTable and Infogenensis
• Guest service skills including that include conflict management and service recovery.
• Hotel Management or Business Degree preferred
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
Competitive Benefits 
• Medical, dental, vision and retirement benefits
• Paid holidays
• We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.
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