Assistant Quick Services Manager – Starbucks – Excalibur | MGM Resorts International
Job Description
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
PRIMARY PURPOSE:
As an Assistant Manager for Starbucks, you will be responsible for daily operations of the restaurant. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Review daily schedules and manage time off and vacation requests; coach and train on policies, procedures, and performance
- Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff as well as manage activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations
- Directly communicate with the Chef on all food service and menu issues
- Assist in seasonal menu changes and holiday menu changes
- Order supplies through the IP System and Purchasing
- Exercise cost controls for all aspects of restaurant operation
- Manage pricing and maintenance issues to ensure checks can be processed correctly
- Direct communication with guests for special requests and large party reservations
MINIMUM REQUIREMENTS:
- High School Diploma, GED or equivalent
- Work varied shifts, to include weekends and holidays
- 2+ Years of Prior Relevant Service experience in a Starbucks
PREFERRED:
- 3+ Years of Prior Relevant Experience in a High volume food and beverage environment
- Degree in a related field or equivalent work experience in a Starbucks
- Experience managing employees using a Collective Bargaining Agreement
- Experience working in a similar resort setting
