Assistant Outlet Manager | Rose Wood

December 12, 2023

Job Description

We are currently looking for a Assistant Outlet Manager to join our Rosewood Munich team. Our Assistant Outlet Manager works closely with the General Manager Brasserie in a supportive and flexible manner, focusing on the overall success of the restaurant.

Duties and Responsibilities:

  • Work with the Outlet Manager, Executive Chef and Chef de Cuisines to ensure a unique culinary experience for all guests.
  • Monitors service and food and beverage standards in the outlet.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Establishes a rapport with guests maintaining good customer relationships.
  • Assists in conducting monthly inventory checks on all operating equipment and supplies.
  • Assists to ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.
  • Assists the Outlet Manager to achieve the monthly and annual personal target and the outlet’s revenue.