Assistant Executive Housekeeper | Accor

Job Description

At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.

All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.

A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.

• Assist the Executive Housekeeper in managing the day-to-day operations of the housekeeping department, including staff supervision, scheduling, and inventory control.
• Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards, conducting regular inspections to identify and address any issues.
• Train, develop, and mentor housekeeping staff to ensure high performance and adherence to health and safety regulations.
• Coordinate with other departments, including front office and maintenance, to ensure seamless operations and a high level of guest satisfaction.
• Assist in managing the budget for the housekeeping department, controlling costs while maintaining quality.
• Handle guest requests and complaints related to housekeeping services, providing prompt and courteous resolution.
• Support the implementation of new cleaning procedures, technologies, and sustainable practices to improve efficiency and reduce environmental impact.

• Minimum of 3 years of experience in a housekeeping supervisory role, preferably in a premium hotel environment.
• Strong leadership and organizational skills with the ability to manage a large team.
• Excellent attention to detail and a commitment to maintaining high standards of cleanliness and guest satisfaction.
• Proficiency in both Thai and English.
• Ability to work flexible hours, including weekends and holidays.

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.