Assistant Director of Talent & Culture – Kona Village | Rose Wood
Job Description
OVERVIEW/BASIC FUNCTION:
Responsible for supporting and assisting the Director of Talent & Culture. Managing in a supervisory capacity all functions of the Talent & Culture, in accordance with resort standards. Maintains a service and management philosophy which serves as a guide to respective staff. Educates and promotes the culture of Rosewood and the culture of Hawaii amongst associates.
RESPONSIBILITIES:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Promote the Rosewood culture and the culture of Hawaii amongst associates and in the community.
- Maintain files on all current laws regarding Talent & Culture on:
- Background Checks
- Workers Compensation
- Immigrations
- Unemployment
- A.D.A
- Alcoholic Beverage Service
- Applicant Tracking
- Behavioral Interview Screening Results
- Drug Screenings
- Talent Acquisition through creative means; Identify and use outside recruiting sources, Place ads/postings for job openings. Coordinate Job Fairs and other talent acquisition events.
- Interview all applicants for management and line level positions and submit recommendations.
- Ensure that the application, screening, interview and hiring process for all candidates is carried out in accordance with hotel policy and procedures.
- Ensure accurate maintenance of all associate files.
- Provide feedback to Talent & Culture staff on their performance. Handle disciplinary problems and counsel associates.
- Ensure progressive discipline procedures; monitor compliance with such; conduct counseling sessions with associates; ensure documentation and placement of records in associate’s files.
- Complete and maintain current records on a competitive wage and benefit survey for all resort positions.
- Investigate and respond to unemployment claims.
- Complete filing of work permits.
- Coordinate associate requests, ensuring authorized approvals and paperwork on:
- Leave of Absence
- Transfer
- PTO
- Bereavement Time
- 401 (k)
- FMLA
- Coordinate employee relations programs.
- Design and maintain communication venues (i.e. electronic platforms, bulletin boards, flyers, etc.)
- Maintain confidentiality and security of associate and resort records.
- Attend designated meetings.
- Foster and promote a cooperative working climate, maximizing productivity and associate morale.
- All other duties as required.
QUALIFICATIONS:
- Experience: Minimum three years’ experience as a hotel/resort Human Resources Manager, preferably in a luxury or ultra-luxury environment.
- Education: College degree.
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Knowledge of Hawaii and the Hawaiian culture.
- Technical Skills: Knowledge of government labor regulations; knowledge of employee benefits processing; computer literate; ability to present training programs to employees.
- Language: Required to speak, read and write English, with fluency in other languages preferred.
- Physical Requirements: Must be able to exert physical effort in transporting 25 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
- Licenses & Certifications: None required. PHR or SPHR preferred.
SALARY RANGE:
$90,000 – $100,000 Annually
