Aesthetician/Massage Therapist – Dual License – Conrad Los Angeles | Conrad Hotels & Resorts

Job Description

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the highly anticipated billion-dollar project, The Grand LA, this will be the 7th Conrad Hotel in the U.S. and the 1st in California.

Located in the most exciting state-of-the-art development to come to DTLA, this luxurious 28-story hotel will have over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres’ award-wining restaurant group, JoseAndresFoodGroup.

The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA’s cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.

Want to get an inside look? Take a virtual tour.

In this role as a Aesthetician/Massage Therapist – Dual License, you will be responsible for performing massages and/or facial, waxing and body treatments for guests in the hotel’s continuing effort to deliver outstanding guest service.

The ideal candidate will have a minimum of (2) years in massage therapy practice or in resort spa as a therapist preferred. A shiatsu and Thai massage certification preferred. Previous experience in customer service preferred. The candidate must possess ability to perform massage and/or facial, waxing and body treatments. Utilize, maintain and conduct inventory of supplies and products. Maintain cleanliness of work area. Maintain records as required by federal, state, local and company regulations specifically California Massage License and/or Board of Barbering and Cosmetology license. Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner. Perform general Spa duties, as needed for example sorting laundry, complete opening and closing checklists as requested. Ability to stand for 8 hours without reasonable accommodations.

What will I be doing?

  • Perform massage and/or facial, waxing & body treatments.
  • Utilize, maintain and conduct inventory of supplies and products
  • Maintain cleanliness of work area.
  • Maintain records as required by federal, state, local and company regulations specifically California Massage License and/or Board of Barbering and Cosmetology license.
  • Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner
  • Perform general Spa duties, as needed for example sorting laundry, complete opening and closing checklists as requested.
  • Actively participates in all Hilton and Spa training.
  • Recommendations for after and home care for every guest.
  • Supports Spa Director & Associates with projects as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality – We’re passionate about delivering exceptional guest experiences.
  • Integrity – We do the right thing, all the time.
  • Leadership – We’re leaders in our industry and in our communities.
  • Teamwork – We’re team players in everything we do.
  • Ownership – We’re the owners of our actions and decisions.
  • Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)  
  • Go Hilton travel discount program 
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

The hourly rate is $19.73 and is based on applicable and specialized experience and location.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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