Job Description
Swissôtel Sydney boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business and leisure traveller. Our facilities include the award-winning spa centre Spa and Sport, refurbished heritage-listed ballroom seating up to 400 people, a restaurant and a luxurious new bar located in the heart of the Sydney CBD – Arches on Market Street
Swissôtel Sydney, part of Accor’s international network, have a vacant position within the Porter and Concierge department as Full Time Bell Captain.
About the role:
• Meeting and greeting all guests at most courteous and efficient service
• Have a detailed knowledge of what’s on in Sydney and its surrounds including transport and movements
• Promote facilities and venues to generate additional spend towards hotel’s total revenue targets
• Exceptional customer service goes without saying
• Immaculate presentation is a must and monitoring the team is essential
• A problem solver with the capability to turn challenges into opportunities
• Flexibility to work rotation roster including weekend and public holidays
Full NSW Drivers Licence, both Automatic and Manual
About You:
– At least 2 years of relevant experience
– Your behavioural qualities include being customer focused, proactive, with a can do attitude, professional, a story teller, collaborative, culturally aware and autonomous
– You are a confident and accountable Concierge Bell Captain, have an eye for detail, are reliable and have great integrity.
-Ability to work on rotation roster including weekend and Public Holidays.
-Have full time work right in Australia.