Job Description
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
A Spa Operations Shift Manager is responsible for day-to-day operations of the Spa, Salon, and Barber shop. Exhibiting show standards to guest and team members.
THE STARTING RATE: $22.00 an hour
THE DAY-TO-DAY:
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Oversee daily operations within the spa, salon and barber shop ensure guest and employee satisfaction
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Uphold all departmental and policies and procedures, including safety and sanitation policies
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Provide timely and professional resolution of any guest related concerns
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Maintain efficient staffing and supply levels needed to provide superior service
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Monitor Spa appointment book and retail areas to maximize all revenue opportunities
MINIMUM REQUIREMENTS:
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High school diploma or GED
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Two (2) years of supervisor/managerial experience
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Able to work various shifts, to include weekends and holidays
THE IDEAL CANDIDATE:
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Experience in retail, spa, and salon
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Takes pride in their work
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Describes themselves as detail-oriented
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Enjoys helping others and likes to make a good impression
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Can handle multiple tasks at one time
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Able to effectively communicate in English, in both written and verbal forms
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Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
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Effective listening abilities with strong judgment skills
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Excellent customer service skills and interpersonal skills
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Ability to take ownership and initiative and work independently
THE PERKS & BENEFITS:
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Wellness incentive programs to help you stay healthy physically and mentally
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Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
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Spa employees receive 50% off services and 40% retail in the Spa, Salon, and Barber Shop
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Free meals in our employee dining room
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Free parking on shift
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Healthcare, financial, and time off benefits
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Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!