Housekeeping Floor Supervisor – Park MGM | MGM Resorts International

Are you ready for the next step in your Housekeeping career? Do you have more than 2 years of experience in the Housekeeping Department? Apply now and become the next Housekeeping Floor Supervisor at Park MGM and become one of the stars behind The SHOW. At MGM Resorts International we have one exciting mission: To entertain the human race.

THE JOB:

It is the primary responsibility of the Housekeeping Floor Supervisor to oversee the day-to-day operations of assigned floors to ensure the overall cleanliness of property rooms. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

THE DAY-TO-DAY:

• Supervises GRA’s, Housepersons, assigned floors and ensures all rooms and hallways are cleaned to Company standards
• Creates a good work environment that promotes teamwork, mutual respect, and employee satisfaction and properly  utilizes performance feedback, recognition, training, and adherence to company policies, legal requirements, and collective  bargaining agreements
• Supervises Housekeeping employees to ensure they are alert to all their duties and adhere to Company and Housekeeping  policies and procedures
• Inspects the required number of guest rooms on a daily basis to ensure Guest Room Attendants (GRA’s) are conforming to  the sanitation requirements of health laws and standards set by the Company
• Maintains records including repairs needed, lost and found items, and quality of work completed by employees
• Instructs employees on the products used for cleaning in accordance with Occupational Safety and Health Administration  (OSHA) chemical Right to Know standards
• Submits required number of hallway evaluations to the Assistant Housekeeping Manager
• Reports all work orders to status and any follow required
• Utilizes proper procedures for entering/cleaning a guest room
• Resolves guest complaints in a timely manner
• Completes daily worksheets, reports accurately and in a timely manner
• Issues and retrieves all master keys, cellphones, and two-way radios at the beginning and end of each shift
• Assist in projects assigned by the Asst Housekeeping Manager
• Meet productivity standards for your position ensuring each GRA completes the amount of credits required

THE RIGHT CANDIDATE WILL HAVE:

• 2+ Years of Prior Relevant Experience in the Housekeeping department.
• High School Diploma, GED or equivalent.

WHAT WILL MAKE YOU STAND OUT:

• 1+ Years of Prior Relevant Experience in Excellent guest service.
• Bilingual, English as the primary or secondary language.
• Previous experience working in a similar resort setting.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits including 401K matching
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!