Lost & Found Clerk – On-Call – Luxor | MGM Resorts International

Job Description

Before applying, please review the following to ensure your application process goes smoothly.

The application below will automatically populate your job history from your Workday profile. You may edit it below or you may follow the steps to update this information in your profile, especially if you plan to apply to multiple roles and do not wish to edit each time.

• From Workday, click “View Profile” at the top right corner.
• Under the “Summary” tab, click edit to update your “Job History” to reflect your most recent skills and work history, including your current position.
• Under the "Contact" tab, in your Workday profile click edit to update the privacy settings for your phone number and email address to show “Public” allowing hiring managers to contact you. Simply click on "Contact" to change your setting. "While you’re there, make sure your number and email are correct too!

After you’ve completed these steps, come back to this application page and you’re ready to apply!

The SHOW comes alive at MGM Resorts International.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Lost & Found Clerk at Luxor, you will ensure that lost items are properly cataloged, stored and returned to their rightful owners in a timely and efficient manner. You will work closely with our security staff to provide guests with a well-organized experience for any lost items. 

THE DAY-TO-DAY:

• Receive, log, and securely store lost items found within the hotel/casino premises.
• Communicate with guests and staff regarding lost and found items, both in person and via phone/email.
• Prepare lost and found items for shipping.
• Pull and sort unclaimed items for charity.
• Maintain accurate records of lost and found items, including detailed descriptions and relevant information.
• Coordinate the return of lost items to guests, ensuring a smooth and courteous process.
• Perform regular audits of lost and found inventory to ensure accuracy and organization.
• Handle sensitive and valuable items with the utmost care and confidentiality.
• Collaborate with our Security Department to identify and return lost items. Also, answer multi-line telephones and take messages for Security, as needed.

THE IDEAL CANDIDATE:

• High school diploma, GED or equivalent.
• Basic working knowledge of Microsoft Office applications (Outlook, Word, Excel, etc.)
• Basic understanding of office equipment such as telephones, copier, fax machines, etc.
• Ability to work varied shifts, which may include weekends and holidays.
• Prior administrative/office/secretarial experience.
• Prior customer service experience.
• Prior casino, hotel or similar resort setting experience.
• Describes themselves as detail oriented.

THE STARTING PAY: 

• $15.00 per hour

THE SCHEDULE:

• On-Call

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!