Event Sales and Services Assistant | Accor

Job Description

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

What you will be doing:

Reporting to the Director of Event Sales & Services, responsibilities and essential job functions include but are not limited to the following:

• General document and correspondence production and distribution to include but not be limited to: client contracts, production of amenity requests and VIP cards, turnover documents, BEOs, internal reports file maintenance
• General office processes and activities to include, but not limited to: departmental documents, photocopying, mailing of departmental correspondence, prompt distribution of last minute changes to affected departments, daily mail, maintaining department notice boards.
• Creating and Filing Banquet Event Orders.
• Initiate the Event Services booking process by creating accounts/bookings, establishing departmental files and generating notifying affected departments to any types of guest or client inquiries.
• Assisting with office equipment operation such as printers, copiers, telephones etc.
• Ordering necessary services as requested by Event Services Manager, i.e. flowers, décor, etc.
• Participating in monthly departmental meetings.
• Any other reasonable requests made by the leadership or executive teams.
• Hourly Rate: $32.06 USD Gross per hour

Your experience and skills include:

• Computer literate in Microsoft Window applications required 
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

All your information will be kept confidential according to EEO guidelines.