Job Description
Your team and working environment:
Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
What you will be doing:
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
- Lead, mentor and train the Food & Beverage Operations team in all aspects of the department and ensure service standards are followed
- Strategize on new products and service offerings
- Create unforgettable experiences for our guests
- Consistently offer professional, friendly and engaging service
- Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies, practices and promotions
- Monitor the departmental budget in a fiscally responsible manner
- Address guest concerns and react quickly and professionally
- Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
- Balance operational, administrative and colleague needs
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
- Salary Range: $79,000-$105,000 USD Gross Annually
Your experience and skills include:
- University/College Degree in a related discipline, or equivalent experience required.
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Occasional lifting up to 25lbs
- Seated use of computer, keyboard and mouse
Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V
Visa Requirements:
Must have proof of eligibility to work in the United States.
All your information will be kept confidential according to EEO guidelines.