Group Sales Coordinator | Accor
Job Description
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone’s throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade — famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists’ scene and a weekly farmer’s market.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit
- Pay Rate Range: $27-28 USD Gross per hour
What you will be doing:
Reporting to the Director of Sales & Marketing and Executive Leaders, responsibilities and essential job functions include but are not limited to the following:
- Organize and implement administrative systems & procedures, and perform necessary support duties
- Manage Sales and Executive email inbox and lead-catching sites to respond to all inquiries in a timely manner
- Assist the Sales and Executive teams with various tasks (including room reservations, group resumes, Sales turnover process)
- Assisting with general sales outreach – including but, not limited to correspondence, thank you notes, emails, contract support, billing support, rooming list and general information gathering, and more.
- Attendance in required meetings for sales, marketing, executive team and provide meeting minutes as requested
- Check rooms prior to sales site inspections/media visits arrival + prepare amenities/cards for VIP arrivals
- Serve as the hotel contact for VIP arrivals and corporate visits
- Assist with collaterals creation & printing: menus, flyers, etc.
- Responsible for managing online reviews and reply to all in a timely manner
- Support the sales and marketing team with coordinating creative requests
- Create various sales reports on a daily/weekly/monthly basis’s
- Pick up and deliver internal mail
- Assist operational departments with projects and collateral as requested by Executive Team
- Order VIP amenities generated from the Executive office
- Maintain the office supply inventory
- Maintain the confidentiality of all correspondence and communication within the office
- Supporting Ethics and Social Responsibility Committee
- Be available with prior notice to have flexible working hours for morning and evening work related activities
- Perform other hotel tasks as assigned
Your experience and skills include:
- Excellent interpersonal and communication skills
- Ability to prioritize work in an environment with multiple interests
- Ability to handle complex and confidential information with discretion
- Competency using a variety of computer software
- Thorough working knowledge of MS Word, Excel, e-mail, and ability to research information on the internet
- Demonstrated organizational skills
- Mature, professional demeanor
- Positive attitude
- Prior hotel experience is recommended
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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