Talent & Culture Executive | Accor

Job Description

Why work with Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

This position is responsible for planning, managing, controlling, coordinating and participating in Talent & Culture activities such as recruitment, the organisation of benefits, wages and salaries, labour and Talent relations.  The formulation, recommendation and implementation of hotel Talent & Culture policies, rules, procedures and programs within the scope of the budget with well-defined management norms.

Primary responsibilities:

1. Performance Management.

• Ensure Department Managers follow the Accor Performance Management process and assist in performance disciplinary discussions with team members, ensuring records of discussions are collated.
• Maintain effective performance evaluation systems for operational team members as well as the corporate system for supervisors and above.

2. Learning and Development

• Oversee supervision of training within the Hotel, ensuring all activities are in accordance with the needs of the Hotel and have been smoothly executed.
• Complete all mandatory training through Accor Academy ‘Learn Your Way’. Ensure team members complete and are compliant with the standards outlined in this training.
• Conduct regular training needs analysis and subsequently design, conduct and evaluate training.
• Implement processes which allow team members opportunity for multi-skilling, promotion, transfer and general development

3. Talent Acquisition and On-Boarding

• Develop and implement recruiting and screening systems and procedures in order to attract most qualified candidates for position vacancies.
• Coordinate with departments in the requisitioning of Talent following established standards, policies and procedures; assist them in the orientation, training, development and evaluation of their teams.
•  Conduct initial screening interviews for operational positions, undertake telephone reference checks and place job advertisements.

4. Compliance & Reporting

• Maintain and advise T&C policy to team members within the limits of established rules and regulations.
• Maintain current knowledge of the industrial relations situation including legislative changes.

5.General Talent & Culture Duties

• Assist with regular inspections of locker room, canteen, recreation room, first aid room and team facilities which are provided for team welfare and benefit.
• Ensure team member presentation is consistent with Hotel team member handbook; uniforms correctly presented; name badges worn.

6.Work Health and Safety (WHS)

• Implement and continuously improve policies and procedures which ensure a pleasant, healthy and safe work environment for all team members in conjunction with the Pacific WHS Team.
• Manage workplace injuries and workers compensation claims and the return to work programs for injured employees.

Competencies

• An ability to understand and navigate complex stakeholder environments.
• Strong focus and passion for hotel operations.
• Sound understanding of emerging trends in the industry.
• Demonstrated ability to coach, mentor, develop and inspire teams.
• Confident and articulate communication, negotiation, relationship and networking skills.
• Demonstrated business acumen with the ability to make sound decisions and understand commercial implications.
• Ability to think strategically and plan on a mid to long term scale.
• Strong personal integrity.
• Entrepreneurial spirit with drive, ambition and high level of energy.
• Good interpersonal skills with ability to communicate with all levels of team members.
• Flexible and able to embrace and respond effectively to change.
• Role model in Accor values and Heartist culture.

• Tertiary qualification in Human Resources or a related discipline.
• Minimum of 2 years’ experience in a T&C/HR capacity within the Hospitality environment.
• Possess hands on experience across end-to-end T&C cycle including recruitment, WHS, performance management and learning and development.
• Thorough understanding of Australian employment legislation including the Modern Award.
• Strong working knowledge of Microsoft Outlook, Microsoft Office.
• Experience using Zambion or other similar time and attendance system is desirable.

What’s in for you?

• Work in front of the iconic Manly Beach & 
• 30% discount off your food & beverage at Accor properties worldwide 
• Generous Accommodation discounts at Accor properties worldwide
• Industry-renowned Accor Hotels Academy Professional Training and Development
• Employee Assistant Program, Birthday day off, discounted gym membership and much more! 
• Work Your Way – We adjust to your lifestyle 
• Dry-cleaning on us: you won’t need to worry about ironing and/or washing your uniform on your days off, we encourage you to embrace life instead!
• Work, travel and promotion opportunities across the Accor Brand 

Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific.

Board with us in this Manly Beach Dream! Apply now by emailing your resume to nisa.rahman@accor.com