Senior Business Travel Sales Manager – Chicago and Midwest Cluster | Hilton Hotels & Resorts

Job Description

The Chicago and Midwest Cluster are adding a Senior Business Travel Sales Manager to join their team in representing 14 Hilton corporate managed hotels! This role will be based out of the Palmer House in Chicago and will travel between the 14 hotels as needed. We are a high profile, high revenue generating, FUN, passionate Team. The ideal candidate will have excellent communication skills, solid presentation skills, motivated self-starter, polished, proficient in Microsoft word, and have hospitality industry experience. Preferably looking for someone with hotel sales experience and/or business travel sales experience.

What Will I Be Doing? 

As a Senior Business Travel Sales Manager, you will be responsible for increasing qualified business travel sales volume by developing key relationships with new business travel accounts, and growing production with assigned existing accounts across the group of hotels represented.   

Essential Functions

  • Develop new BTS accounts via research and connections excluding key national accounts.
  • Negotiate and execute contracts for Volume Accounts
  • Qualify prospects for the Complexed group of hotels
  • Prepare and present proposals and/or contracts to prospective customers
  • Develop and execute on-site and field presentations to prospective clients
  • Engage in outside sales activities to discuss business opportunities and entertain customers
  • Participate in industry related organizations and the local community to develop business
  • Attend departmental meetings and other scheduled meetings to support business

Supportive Functions
In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company. 

  • Communicate clearly and accurately (verbally or non-verbally) in a pleasant manner.
  • Show competence by completing job responsibilities effectively and efficiently.
  • Demonstrate an ability to follow a prescribed sequence of service with each encounter.
  • Take initiative, be willing to assume responsibility for exceeding guests’ expectations.


PROPERTY DETAILS – Proudly Representing: Hilton Chicago, The Drake, Waldorf Astoria Chicago, Embassy Suites Downtown Magnificent Mile, DoubleTree Downtown Magnificent Mile, Hilton Chicago O’Hare, The Palmer House, Hilton Orrington/Evanston, Hilton Minneapolis, Hilton Columbus Downtown, Embassy Suites Indianapolis Downtown, Conrad Indianapolis, Hilton Omaha, Hilton Cleveland.

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The Benefits 

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

  • Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment 
  • Vision, dental, life and disability insurance
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.
  • Go Hilton travel discount program: 100 nights of discounted travel per calendar year
  • Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
  • Career growth and development 
    • Team Member Resource Groups
  • Recognition and rewards programs
  • Access to your pay when you need it through DailyPay
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Inclusive family-building and fertility benefits 
  • Expanded bereavement leave. 
  • Adoption Assistance program
  • Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
  • Discounted team member meals in the cafeteria while on shift
  • Discounted parking 

Sales Incentive

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout

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