Restaurant Supervisor Brew Brothers (Tropicana Laughlin) | Caesers

Job Description

JOB SUMMARY:

The Brew Brothers Supervisor oversees the day to day activities of assigned F&B outlet and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations.
 

ESSENTIAL JOB FUNCTIONS:  

 

  • Directly supervise all personnel and operations during assigned shifts.
  • Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.
  • Properly schedule employees in accordance with customer volumes.
  • Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.
  • Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service.
  • Keep the Manager informed of all pertinent information and irregularities occurring in the Department.
  • Make sure prompt, legendary Family Style Service is consistently provided to all customers and that employees conduct themselves in a professional manner at all times.
  • Interact effectively with all other departments.

 

QUALIFICATIONS:  

  • Work requires prior restaurant experience.
  • Work requires effective communication in English, both verbal and written form in a professional manner.
  • Must present a neat and professional appearance.
  • Work requires interactions with customers, public and co-workers.
  • Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.

 

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:  

Fast paced, high volume environment involving constant interaction with staff and public.  Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke.

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