Restaurant Server – DoubleTree Suites Austin | Doubletree by Hilton

Job Description

DoubleTree Suites by Hilton Hotel Austin

We are looking for a full-time food server to assist us 4-5 days a week in our newly renovated restaurant.  As a Server, you play a vital role in enhancing the guest experience and ensuring the financial success of our hotel through service delivery of food and beverages.

What will I be doing?

As a Server at DoubleTree Suites by Hilton Austin, you play a pivotal role in ensuring the delivery of exceptional guest service and contributing to the financial success of the hotel. We are committed to maintaining the highest standards of hospitality. In this role, you will not only serve food and beverages but also embody the essence of our establishment’s unique experience.

Key Responsibilities:

  • Respond promptly, warmly, and efficiently to guest requests, embodying our commitment to exceptional service.
  • Demonstrate comprehensive knowledge of our menu offerings, restaurant promotions, and specials, fostering an engaging dining experience for our guests.
  • Take accurate and detailed food and beverage orders, utilizing our point-of-sale system effectively.
  • Retrieve and deliver orders promptly, ensuring timely service and satisfaction throughout the meal.
  • Adhere strictly to all federal, state, local, and company regulations when serving alcoholic and non-alcoholic beverages.
  • Maintain the cleanliness and organization of your serving station, ensuring it is well-stocked at all times to facilitate seamless operations.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality – We’re passionate about delivering exceptional guest experiences.
  • Integrity – We do the right thing, all the time.
  • Leadership – We’re leaders in our industry and in our communities.
  • Teamwork – We’re team players in everything we do.
  • Ownership – We’re the owners of our actions and decisions.
  • Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

What are the benefits of working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel
  • Access to your pay when you need it through DailyPay
  • Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount!
  • Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,
    including partners and adoptive parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild
    Education, including: college degrees and professional certifications
  • Flexible shifts and days off
  • Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
  • Mental health resources including free counseling through our Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • 401K plan and company match to help save for your retirement

**Available benefits may vary depending upon property-specific terms and conditions of employment**