Greeter/Host (On Call) Hotel Indigo San Diego | Hotel Indigo

Job Description

PEOPLE

  • Promote teamwork and quality service through daily communication and coordination with other departments. 

GUEST EXPERIENCE

  • Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.  Maintain accurate waiting list as needed.  Alert guests when table is available. 
  • May be asked to handle guest complaints and special requests.

RESPONSIBLE BUSINESS

  • May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
  • May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
  • May assist with other duties as assigned. 

QUALIFICATIONS AND REQUIREMENTS

Basic reading, writing and math skills and 6 months food service/customer service experience.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
  • Handling food objects, products and utensils
  • Using a keyboard
  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. 
  • Basic math skills are frequently used when handling cash and credit, quantities, and variances.
  • May be required to work nights, weekends, and/or holidays.

The pay range for this role is $16.85-$19.00. This is only applicable for jobs to be performed in San Diego, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. 

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. 

You can apply for this role through the link below (or through internal career site if you are a current employee). 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

PEOPLE

  • Promote teamwork and quality service through daily communication and coordination with other departments. 

GUEST EXPERIENCE

  • Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.  Maintain accurate waiting list as needed.  Alert guests when table is available. 
  • May be asked to handle guest complaints and special requests.

RESPONSIBLE BUSINESS

  • May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
  • May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
  • May assist with other duties as assigned. 

QUALIFICATIONS AND REQUIREMENTS

Basic reading, writing and math skills and 6 months food service/customer service experience.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
  • Handling food objects, products and utensils
  • Using a keyboard
  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. 
  • Basic math skills are frequently used when handling cash and credit, quantities, and variances.
  • May be required to work nights, weekends, and/or holidays.

The pay range for this role is $16.85-$19.00. This is only applicable for jobs to be performed in San Diego, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. 

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. 

You can apply for this role through the link below (or through internal career site if you are a current employee). 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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