Front Desk Clerk – Full Time (Tropicana Atlantic City) | Caesers

Job Description

Job Duties

  • Responsible for the checking in and out of guests
  • Accepts major credit cards, cash or checks
  • Verifies and records all business transactions
  • Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system
  • Answers guest inquiries pertaining to hotel services, room rates and other requested information.
  • Provides Family Style Service at all times
  • Promotes positive customer relations
  • May perform other duties as assigned

Minimum Qualifications

  • High School diploma or equivalent experience preferred
  • Previous experience in hotel reservations or front desk operations preferred
  • Must have excellent communication skills
  • Required to perform the customer service standards of the department
  • Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures.