Bellman | Four Season

Job Description

Guest Services Officer
Full time
Four Seasons Hotel Seoul

The Four Seasons Hotel Seoul is looking for Guest Services Officer, who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Bell Captain.  

Responsibilities

• The Guest Services Officer is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start.
• As the first and last impression of the Hotel, this high profile department carries a special responsibility.
• Stationed at the bell stand inside the hotel and greets each guest by name upon arrival and departure.
• Transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage.
• Provides arriving guests with a hotel orientation.

Qualifications and Skills

• We are looking for candidates who have excellent personal presentation and interpersonal skills.
• Attention to detail and the ability to multi task are required. Excellent communication skills are essential.
• Physical by nature this position requires standing for 8 hours per shift and the ability to lift and push at least 50lbs.
• The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area. Reading, writing and oral proficiency in both the Korean & English language

Visa Requirements

• Must already possess valid work authorization in South Korea.

We look forward to receiving your application!