Assistant Safety & Security Manager | Doubletree by Hilton

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.  

The Assistant Safety & Security Manager will drive the hotel’s asset protection, safety, and shortage awareness and prevention initiatives. In addition, this role should maintain a good relationship with the local administration. 

What will I be doing?  

As the Assistant Safety & Security Manager, you will be responsible for performing the following tasks to the highest standards: 

  • Assist the Safety & Security Manager in managing the daily functions of the department to ensure protection of hotel assets, associates, guests, team members and their properties. Maintain logs, certifications and documents required by law and Standard Operating Procedures.  
  • In charge of all department’s Security post designations and arrangements.  
  • Cover the duties of the Safety & Security Manager in his absence. 
  • Implement and supervise regularly Hilton International’s Safety & Security Management and Fire Prevention Regulations across all departments. 
  • Implement laws and regulations of the Local Municipal Government. 
  • Organize daily patrols and security checks throughout the Hotel. 
  • Report and remove any potential accident or fire hazards to the Management. 
  • Plan emergency procedures for fire and security as well as organize drills. 
  • Conduct on-site guidance and rescue work for emergencies such as fire and explosions.  
  • Conduct safety and fire prevention training to team members and advanced training to Safety & Security Officers. Organize drills for Hotel’s Voluntary Fire Brigade members. 
  • Investigate and prevent fire accidents, illegal or criminal cases in the Hotel. 
  • Dispose fire control and monitoring equipment appropriately. 
  • Work out security plans and organize security officers to ensure the safety of guests during VIP activities.  
  • Establish and maintain good working relationships with the Fire Brigade and other relevant government organizations.  
  • Ensure that reporting and servicing deadlines are met. 
  • Comply with the Hilton Team Members Handbook and all Hotel policies and procedures. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.  
  • Carry out other reasonable duties and responsibilities as assigned. 

What are we looking for? 

An Assistant Safety & Security Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • College graduate or equivalent. 
  • At least 5 years of experience in security and fire control fields. 
  • More than 5 years of working experience in management. 
  • Proficient with safety measures in accordance with national law and regulations as well as local rules and regulations of the city. 
  • Knowledgeable of hotel security management and etiquette. 
  • Able to deal with emergency cases and incidents. 
  • Able to maintain good relationships with public security organizations as well as all departments in the hotel. 
  • Proficient in verbal and written communications.  
  • Able to prepare business documents. 
  • Capable of training team members. 
  • Literacy in English and Bahasa Malaysia to meet business needs, preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!