Iheanacho Victor Ugochukwu

 Ensuring all housekeeping activities are performed in compliance with restaurant policies.  Creating employees’ schedules.  Assumed responsibility of calculating all requisite techniques and skills of housekeeping staffs.  Maintaining the qualities of housekeeping activities with routine checks.  Order cleaning materials  Records details of inquiries, comments, and complaints  Keep records of customers interaction and transactions.  Inspect room and common areas of cleanness.  Assign guest rooms and common areas to the housekeeping staff

 Spearheaded the Development & maintenance of office functions from training and supervision of staffs in the state of the acts sales techniques, in sales of products, thereby increasing sales by 8%  Developed sales and marketing strategies that thrived the organization above other competitors.  Kept abreast with the latest sales, marketing strategies and developed a new social media campaign to increased brand influence online.  Maximizing profitability and setting/ meeting sales targets, including motivating staff to do so.  Served as Manager and championed all projects management functions as well as organizes all company events.  Set up customers records, documentation and filling of the organization  Resolve customers' complaints via phone, email, and social media.  Create a successful relationship with customers by building trust and proper rapport with each customer.  Conducted orientation of office environment to new staff.  Implementing all visual merchandising standards as contained in the visual merchandising guide.  Handling physical inventory counts and management. Records the inventory