Haroon Abbas

Featured
Front Office Agent, Guest Service Agent
July 7, 1998

About Candidate

MY NAME IS HAROON ABBAS, FRONT OFFICE AGENT. CURRENTLY. I LIVE IN ISLAMABAD PAKISTAN, WORKING IN IFQ HOTEL & RESORT ISLAMABAD 3 STAR HOTEL WORKING AS A SHIFT SUPERVISOR FOR ALMOST 5 MONTHS NOW OR EXPERIENCE IN BEST WESTERN PREMIER HOTEL 8 MONTHS AS A GUEST SERVICE OFFICER OR IN VIRIDIS HOTEL ISLAMABAD FOR ALMOST 06 MONTHS ALSO DOING INTERNSHIP FOR 02 MONTHS IN ISLAMABAD REGALIA HOTEL RESPONSIBILITIES: INCLUDE AS A RECEPTION OPERA CLOUD SOFTWARE & MUNSHI 10 HOTEL SOFTWARE ALSO USED BALANCING AND RECORD OF BOOKING AND JOURNAL POSTING BALANCE IN OPERA CLOUD SOFTWARE OR MUNSHI SOFTWARE, CHECKIN, CHCEK-OUT, NIGHT AUDITING, CASH HANDLING ETC MAKE EVERYONE HAS A MEMORABLE STAY KINDLY GIVE ME A CHANCE AS A GUEST SERVICE AGENT OR FRONT OFFICE AGENT ETC

Location

Education

G

Graduate Diploma in Tourism & Hospitality management Level (4,5,6) OTHM ( UK)

2018-2020
Hospitality & Tourism

hospitality Introduction, Food & Beverage, Housekeeping, accounting in hospitality, Front Office etc

Work & Experience

F

Front Desk Officer ( Trainee)

27-10-2019 - 05-02-2020
Islamabad Regalia Hotel Islamabad, Pakistan

Welcome Guest Upon Arrival, Check-in guest, Check-Out Guest, Provide guest extensive service so guest have memorable experience, Billing, Allot rooms, Payment Handling, cash handling, Operate Opera Cloud & Munshi 10 Hotel Software, Night Auditing etc

F

Front Desk Officer

01-09-2020 - 05-02-2021
Viridi Hotel Islamabad

Welcome Guest Upon Arrival, Check-in guest, Check-Out Guest, Provide guest extensive service so guest have memorable experience, Billing, Allot rooms, Payment Handling, cash handling, Operate Opera Cloud & Munshi 10 Hotel Software, Night Auditing etc

G

Guest Service Officer

20-12-2021 - 15-07-2022
Best Western Premier Islamabad

This Is 4 star hotel in islamabad Pakistan with 112 luxury rooms with spa, gym, barber shop, banquet halls, restaurant, coffee shops, swimming pool etc. This is one of the best experience i have ever had of mine in best western. Welcome Guest Upon Arrival, Check-in guest, Check-Out Guest, Provide guest extensive service so guest have memorable experience, Billing, Allot rooms, Payment Handling, cash handling, Operate Opera Cloud & Munshi 10 Hotel Software, Night Auditing etc

S

Shift Supervisor

18-07-2022 - present
IFQ Hotel & Resort Islamabad

This is other good 3 star property with 80 rooms operating Opera Cloud in Reception Front Office i have worked for with extensive rooms and suites with 1 restaurant and 1 coffee shop this time i have been worked here. Welcome Guest Upon Arrival, Check-in guest, Check-Out Guest, Provide guest extensive service so guest have memorable experience, Billing, Allot rooms, Payment Handling, cash handling, Operate Opera Cloud & Munshi 10 Hotel Software, Night Auditing, Creating daily revenue report, cover report, Daily forecast package transfer etc

Portfolio

Skills

Opera Cloud, Munshi 10 Hotel Software
85%
Ms Word, Ms Excel, Ms power point
70%
Operating Micros in front office Opera Cloud
50%

Awards

E

Employee of The Month Nominated

2022
satisfactory Performance in Front Office Department Under Head of Great Managers To deliver the best experience of guest of putting good service.