Antonio Flores
FeaturedAbout Candidate
I am an enthusiastic and positive person, always searching for new challenges, which contribute to self-improvement. Positively responding to challenges and working under pressure. This is the reason I am seeking a challenge. Goal-oriented position in your organization skills and passion for learning through hard work.
Location
Education
Work & Experience
▪ Responsible for both individual and group reservation operations, knowledge of the systems, the brand and the products. ▪ Update accurately the systems configurations with Allotment blocks, Rate codes, packages, Deposits, follow up-traces and release periods. ▪ Demonstrate complete product knowledge & understand rate structure, Segmentation and ensure sales conditions of contracts. ▪ Maximize conversion of direct bookings by providing a distinctive service through communication and sales skills.
▪ Responsible for the coordination of ships within the port or harbor. ▪ Ability to succesfully communicate with personal (e.g. Merchant Marines) who have limited english skills. ▪ Constatling maniging critical information to ensure the safe lunches across the channel. ▪ Operate radar and radio equipment, use nautical charts to record a ship´s current position, plot courses, and forecast traffic flows.
▪ Prepared daily report of revenues and account payables. ▪ Planned transaction audits and verifactions. ▪ Arranged final statements for the next day´s check-out. ▪ Performed reception duties for late-night guests.
▪ Assisted guests with their overnights requests. ▪ Balanced accounts from the day shift. ▪ Checked in & out, attendant guest requests. ▪ Processed invoices and prepared paychecks.
▪ Verified guests´ payment method ▪ First point of contact to the arrival guests´. ▪ Answered and directed incoming calls. ▪ Recording expenses for each customer and used a computerized cashiering system.
