Julie Ann M. DiaZ

USD $1800 / month

About Candidate

I have a 7 years experience in the Hospitality industry. I am a success driven individual with extensive management experience seeking a position has Hostess at a reputable restaurant that will offer me the opportunity to continue to learn; wherein I can utilize my communication, organizational and analytical skills as well as to promote quality service standards in all aspects, while effectively and accurately contributing to the achievement of the company’s goals and objectives.

 

Location

Education

B

Bachelor of Science in Hotel and Restaurant Management

2010 to 2014
Central Luzon State University

Bachelor of Science in Hotel and Management (BSHRM ) is a 4 year degree course/program that will prepare you for working in the hotel and restaurant industry and managing you own businesses someday. It's a program wherein you'll learn how to devise plans and strategies that can increase your company's profit. The program includes: *Banquet, Function and Catering Services Procedures. *Total quality management *F&B Service Procedures *Front Office Procedures *Housekeeping Procedures *Bartending Procedures *Principles of Management *Events Management *Feasibility Study *Entrepreneurship *Culinary Arts *Basic Fiance *Management Information system *Basic Economics *Basic Accounting *Food and Beverage control system

Work & Experience

R

RESTAURANT HOSTESS

2017-07-14 - 2021-02-28
Gastronomica ME, Kuwait

A four-year experience as Hostess in one of the leading Restaurant in Kuwait, Slider Station. It's a fast-paced upscale dining restaurant, with American and Mexican Cusine. Duties and Responsibilities • Welcome guests in warm and friendly manner • Ascertains their dining needs • Planning systematically the queue and reservation • Monitors restaurant activity to determine seating and dining flow • Perform opening and closing duties as needed • Extends help if necessary to colleague such as taking orders, giving check and taking payment

R

Restaurant Supervisor

XO46 Heritage Bistro

A one-year experience as Restaurant supervisor in one of the authentic fusion of Filipino-Spanish cuisine, XO46 Heritage Bistro, a upscale dining restaurant that serves culture and heritage through food and service. Responsibilities: • Oversee both front and back of house operations to ensure and maintain high-quality food and safety standards • Monitoring the restaurant’s cash flow and settling outstanding bills. • Provide exceptional customer service and lead staff to do the same • Reviewing guest surveys to develop strategies and implement ways to improve customer service. • Respond to customer complaints quickly and resolve them effectively • Managing restaurant staff's work schedules • Maintain inventory of all needed supplies

R

Restaurant Hostess

Al-Thiqa Company, Gia Restaurant

• Welcome guests in warm and friendly manner • Ascertains their dining needs • Planning systematically and smoothly the queue and reservation • Monitors restaurant activity to determine seating and dining flow • Perform opening and closing duties as needed

W

Waitress

XO46 HERITAGE BISTRO

A year and 4 months experience as Restaurant Waitress in one of the leading authentic fusion of Filipino-Spanish cuisine, XO46 Heritage Bistro, a upscale dining restaurant that serves culture and heritage through food and service.

Skills

Strategic planning and Analysis
Excellent customer service/relation
Excellent organization and Reservations management
Couching and friendly style of management
Decision Making

Awards

E

Employee Of the month

2018
After 6 months after I joined Slider Station I was Awarded as Employee of the Month, February 2018.
E

Employee of the Month

2019
Awarded as Employee of the month at Slider Station Restaurant Kuwait for the month of March 2019
E

Employee of the Month

2015
Awarded as Employee of the month at XO46 HERITAGE BISTRO for the month of March 2015